OUR SOLUTIONS
The flagship engagement. Twelve weeks, four phases — for operators losing money on systems they can't see. We diagnose what's bleeding, rebuild what's broken, and stay on the floor until the new way is the only way. Built for independent restaurants doing $500K to $5M.
The 45-minute call. We review your P&L together, surface the three highest-value fixes, and tell you whether we're the right partner. No pitch deck. No upsell pressure. If we're not a fit, we'll say so on the call.
For pre-opening operators. Concept to opening day. We build the financial model, the operational systems, the vendor relationships, and the hiring framework so you open with a working business instead of opening into chaos.
Monthly retainer for operators who aren't in crisis. Cost controls, manager development, vendor optimization, financial reporting cadence. The unglamorous work that compounds quietly and separates a restaurant from a real operation.
1-on-1 partnership for owners carrying real decisions alone. Monthly sessions for the strategic calls, the people calls, and the conversations every operator needs and most have no one to have. Bilingual: English or French.
On-site team training built for independent operators. ServSafe certification, service standards, manager development workshops, and the culture work that makes new systems stick instead of evaporating by week three.
For brands ready to franchise and operators evaluating a franchise opportunity. Built on a decade of brand-level operations experience at Starbucks, Yum Brands, RBI, and Johnny Rockets, the operator perspective most franchise consultants don't have.
Site selection, lease review, and acquisition due diligence for restaurant operators. The unglamorous real estate work that protects the deal and matches the location to the concept. Often paired with Launch Advisory for pre-opening operators.
Success Stories
Case Study One
Client: Specialty Coffee Multi-Unit Challenge: Labor cost running 4 points above target across three locations with no visible cause on the P&L. Results: Recovered $4,200/month in labor leakage within 60 days through SPLH-based scheduling and revenue-matched shift design.
Case Study two
Client: Cuban Concept, Doral Challenge: Food cost at 36% on a menu built to hit 28%; high waste and inconsistent portioning. Results: Reduced food cost by 6.2 points in 90 days through portion-card discipline, supplier renegotiation, and a rebuilt prep system.
Most clients recover 5 to 7 points of bottom-line margin within the first 90 days.
